Going to ATP - Page 3

ASA Matt · 08-04-2008

I just posted my schedule 10 mins ago! You don't miss a thing! Yeah, I overnight in GNV on the 16th. We come in on 4339 and leave the next day on 4215. See you then!

>Matt

TerryN-FL-608 · 08-04-2008

LOL!! Yeah, I noticed that also, I try to visit the forums frequently to see whats new.

ASA Matt · 08-07-2008

Terry,

So guess whose smiling face I saw on the inside the cover of the Summer 2008 issue of ASA's "Among Friends"? You! Guess someone here in the ATL thought you guys were actually putting in an honest day's work down there in GNV! I'll tell you one thing's for sure--that elderly Korean couple owes you more than a hand shake and a Korean "thanks!" I'm telling you, you keep that attitude as a pilot, you'll be an absolute pleasure to fly with. I can't tell you what a drag it is to be around people that couldn't care less about the level of customer service they're offering on a daily basis. We're in a service industry. The sale of our "product" depends entirely on the efforts of the people who work for us. It's always refreshing to see people that care! Good work!

>Matt

TerryN-FL-608 · 08-07-2008

Hey Matt,

Thank You for the compliment. I do agree that customer service is an important thing no matter which department you are in. Unfortunatley there are some employees in departments whether its ACS, Inflight, or Flight Operations that don't show a good level of customer service to our passengers. I agree it is a total drag. But it's people like you and I who pick up the slack and try to do our best to exceed our customer's expectations. Plus it makes you feel good at the end of the day knowing you did something good. Thank you again for noticing and see you on the 16th. How are things going by the way?

ASA Matt · 08-28-2008

Terry,

Good to see you the other week in GNV. You guys run a great station there, no question. An absolute pleasure to fly through. I left my card in your box so feel free to call me if you need anything!

>Matt

TerryN-FL-608 · 09-04-2008

Hey Matt,

It was really cool to see you in GNV. Sorry I havent posted anything soon, I just got back from Germany yesterday. Well its about a month until I start heading to ATP in JAX. Im so ready to go. I'll be taking my Knowledge Test pretty soon. I got your card also. Thanks!

TerryN-FL-608 · 10-02-2008

I'm so ready to go. I'll be starting October 6th in JAX. I'll be taking my Knowledge Exam at my local FBO tomorrow. I've been taking the Kings School course. I've been scoring in the mid to high 80's. I'm aiming for a 100. I hope to get at least a 90. I'll just do my best. I'll keep everyone posted on my progress throughout training.

ASA Matt · 10-02-2008

Terry,

October 6 sounds great--weather in JAX should be tolerable at that point. I started the Private Program in JAX in June and the heat was brutal. You're probably used to it, though!

Do let me know how the test goes! Good luck!

>Matt

TerryN-FL-608 · 10-03-2008

I just got done with the test a little while ago and scored an 87% on the Knowledge Exam.

ASA Matt · 1 Week Ago

Terry,

How's the training going? Gimme a shout when you get a chance--I'm sure you're busy!

>Matt

10-02-2008	#27 (permalink)
TerryN-FL-608 Future Professional Pilot Join Date: Jun 2008 Location: Gainesville, FL Posts: 18	Starting.... I'm so ready to go. I'll be starting October 6th in JAX. I'll be taking my Knowledge Exam at my local FBO tomorrow. I've been taking the Kings School course. I've been scoring in the mid to high 80's. I'm aiming for a 100. I hope to get at least a 90. I'll just do my best. I'll keep everyone posted on my progress throughout training.

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08-04-2008	#21 (permalink)
ASA Matt Pilot Career Coach Join Date: May 2008 Location: Atlanta, GA Posts: 42	I just posted my schedule 10 mins ago! You don't miss a thing! Yeah, I overnight in GNV on the 16th. We come in on 4339 and leave the next day on 4215. See you then! >Matt

08-04-2008	#22 (permalink)
TerryN-FL-608 Future Professional Pilot Join Date: Jun 2008 Location: Gainesville, FL Posts: 18	LOL!! Yeah, I noticed that also, I try to visit the forums frequently to see whats new.

08-07-2008	#23 (permalink)
ASA Matt Pilot Career Coach Join Date: May 2008 Location: Atlanta, GA Posts: 42	Terry, So guess whose smiling face I saw on the inside the cover of the Summer 2008 issue of ASA's "Among Friends"? You! Guess someone here in the ATL thought you guys were actually putting in an honest day's work down there in GNV! I'll tell you one thing's for sure--that elderly Korean couple owes you more than a hand shake and a Korean "thanks!" I'm telling you, you keep that attitude as a pilot, you'll be an absolute pleasure to fly with. I can't tell you what a drag it is to be around people that couldn't care less about the level of customer service they're offering on a daily basis. We're in a service industry. The sale of our "product" depends entirely on the efforts of the people who work for us. It's always refreshing to see people that care! Good work! >Matt

08-07-2008	#24 (permalink)
TerryN-FL-608 Future Professional Pilot Join Date: Jun 2008 Location: Gainesville, FL Posts: 18	Hey Matt, Thank You for the compliment. I do agree that customer service is an important thing no matter which department you are in. Unfortunatley there are some employees in departments whether its ACS, Inflight, or Flight Operations that don't show a good level of customer service to our passengers. I agree it is a total drag. But it's people like you and I who pick up the slack and try to do our best to exceed our customer's expectations. Plus it makes you feel good at the end of the day knowing you did something good. Thank you again for noticing and see you on the 16th. How are things going by the way?

08-28-2008	#25 (permalink)
ASA Matt Pilot Career Coach Join Date: May 2008 Location: Atlanta, GA Posts: 42	Terry, Good to see you the other week in GNV. You guys run a great station there, no question. An absolute pleasure to fly through. I left my card in your box so feel free to call me if you need anything! >Matt

09-04-2008	#26 (permalink)
TerryN-FL-608 Future Professional Pilot Join Date: Jun 2008 Location: Gainesville, FL Posts: 18	Hey Matt, It was really cool to see you in GNV. Sorry I havent posted anything soon, I just got back from Germany yesterday. Well its about a month until I start heading to ATP in JAX. Im so ready to go. I'll be taking my Knowledge Test pretty soon. I got your card also. Thanks!

10-02-2008	#28 (permalink)
ASA Matt Pilot Career Coach Join Date: May 2008 Location: Atlanta, GA Posts: 42	Terry, October 6 sounds great--weather in JAX should be tolerable at that point. I started the Private Program in JAX in June and the heat was brutal. You're probably used to it, though! Do let me know how the test goes! Good luck! >Matt

10-03-2008	#29 (permalink)
TerryN-FL-608 Future Professional Pilot Join Date: Jun 2008 Location: Gainesville, FL Posts: 18	I just got done with the test a little while ago and scored an 87% on the Knowledge Exam.

1 Week Ago	#30 (permalink)
ASA Matt Pilot Career Coach Join Date: May 2008 Location: Atlanta, GA Posts: 42	Terry, How's the training going? Gimme a shout when you get a chance--I'm sure you're busy! >Matt

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