Terry,
So guess whose smiling face I saw on the inside the cover of the Summer 2008 issue of ASA's "Among Friends"? You! Guess someone here in the ATL thought you guys were actually putting in an honest day's work down there in GNV! I'll tell you one thing's for sure--that elderly Korean couple owes you more than a hand shake and a Korean "thanks!" I'm telling you, you keep that attitude as a pilot, you'll be an absolute pleasure to fly with. I can't tell you what a drag it is to be around people that couldn't care less about the level of customer service they're offering on a daily basis. We're in a service industry. The sale of our "product" depends entirely on the efforts of the people who work for us. It's always refreshing to see people that care! Good work!
>Matt
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